Skip to main content

Information Technology Strategy Team


The following are reference materials for the IT Strategy team to use.

These materials are meant to be sources of inspiration, guidance, or policies that we need to consider when crafting our strategies.

Don’t hesitate to send us proposals of books, articles, videos or even policies!

Tools and Services

These tools are all publicly available, meaning information should be transitory and no protected information should be sent or discussed. They are intended for informal collaboration and information sharing. For further guidance on working in the open, please refer to the following blog on Working in the Open.

Category Name Description Open source software Software as a Service (SaaS)
Social Network GCCollab Social network internal to Government of Canada, enabling collaboration between employees of various GoC departments as well as with members of the Canadian university communities. Elgg instance. Yes Yes
Instant Messaging - Channel-based Element (formerly Riot) All-in-one secure decentralized IM service supporting E2E encrypted messages for teams, friends and organisations. Formerly known as Riot, part of the open Matrix network. Yes Yes
Instant Messaging - Channel-based Framateam Free instant messaging service that allows you to communicate with your team by notifying your colleagues, keep track of your conversations and do research. Yes Yes
Instant Messaging - Channel-based Gitter A discussion and networking platform that helps manage, develop and connect communities by combining messaging, content and discovery. Yes Yes
Instant Messaging - Channel-based GCmessage Channel-based instant messaging internal to Government of Canada, enabling collaboration and discussions between employees of various GoC departments as well as with members of the Canadian university communities. Rocket Chat instance. Yes Yes
Instant Messaging - Channel-based Rocket Chat Communication Hub supporting channel-based discussions. Used to power GCmessage. Yes Yes
Instant Messaging - Channel-based Slack Channel-based instant messaging service; an account can be created using the professional email address. No Yes
Instant Messaging - One-to-One (or Many) Jami Decentralized and encrypted instant messaging application. Yes No
Instant Messaging - One-to-One (or Many) Signal Encrypted instant messaging service. Yes Yes
Instant Messaging - One-to-One (or Many) Telegram Encrypted instant messaging service (note: encryption is not enabled by default). Yes Yes
Instant Messaging - One-to-One (or Many) Threema Encrypted instant messaging service. No need to provide a phone number. Yes Yes
Instant Messaging - One-to-One (or Many) Wire Encrypted instant messaging service. Yes Yes
Videoconferencing Jitsi Meet No account needed Yes Yes
Videoconferencing BigBlueButton - Yes Yes
Videoconferencing Zoom - No Yes
Videoconferencing Google Meet - No Yes
Videoconferencing Skype - No Yes
Videoconferencing Blue Jeans - No Yes
Text Editor (real-time) Framapad Real-time collaboration for text editing, offers open and private pads; no account required for open pads. Yes Yes
Text Editor (real-time) Wikimedia Etherpad Real-time collaboration service for text editing, open to everyone to read and write (Doesn't offer accounts) Yes Yes
Text Editor (real-time) HackMD Real-time collaboration service for Markdown document editing, offers open and private notes; account not required for basic usage. Yes Yes
Task Management (Kanban) Trello - No Yes
Whiteboard Miro - No Yes
Whiteboard Framamemo Service offering "Post-it" type of notes Yes Yes
Mindmap Coggle Mindmap service; requires account. No Yes
Mindmap Framindmap - Yes Yes
Mindmap Freeplane Mindmap desktop application. Yes no
Project Management Asana - No Yes
Project Management Taiga - Yes Yes
Ad-hoc Document Sharing Framadrop Large files; no account needed. Yes Yes
Ad-hoc Document Sharing Framabin Text; no account needed. Yes Yes
Ad-hoc Document Sharing Framapic Images; no account needed. Yes Yes
Ad-hoc Document Sharing Framalink URL shortener; no account needed. Yes Yes
Survey Framadate Simple voting service, for dates or multiple choices. Yes Yes
Survey Framavox Community and decision management service, offering multiple types of voting mechanisms as well as discussion threads. Yes Yes
Forms Framaforms - Yes Yes
Hangout Space Hubs by Mozilla - Yes Yes
Development GitHub Decentralized version control service. No Yes
Development GitLab Decentralized version control service. Yes Yes
Development Framagit Decentralized version control service. Yes Yes
Development VS Code Highly customizable code editor. Yes No
Development VS Code Live Share Visual Studio Live Share enables you to collaboratively edit and debug with others in real time No Yes
Design No account required Yes Yes
Design Canva Design infographics, cards, etc. No Yes
Design XD High fidelity mock up tool with collaborative features No Yes
Design Figma An interface design application that runs in the browser No Yes
Design Sketch An application for creating, prototyping, collaborating and converting ideas into real products. No No


A list of interesting and useful resources for a digital organization.

Type Name Description Topic
Podcast Software Engineering Daily Daily interviews about technical software topics Software Engineering, Innovation
Website DARPA Mission is “to make pivotal investments in breakthrough technologies for national security” Innovation, Security, Organization
Website Policy Horizons Canada Federal government organization that conducts foresight. Mandate is to help the GC develop future-oriented policy and programs that are more robust and resilient in the face of disruptive change on the horizon. (specific content available on SharePoint) Policies, Innovation, Organization
Website Digital Taiwan (DIGI Taiwan) To accelerate industrial innovation, to create smart Taiwan Other Countries, Digital Services, Innovation
Website Italy Guidelines on the acquisition and reuse of software for public administrations Italy's Guidelines Other Countries, Software Acquisition, Guidelines
Website Australia Digital Transformation Strategy Australia's website on Digital Transformation Strategy Other Countries, Strategies
Website US Digital Services Playbook Website presenting the US Digital Services Playbook Other Countries, Playbook
Document Enterprise DevSecOpsReference Design (2019) Document presenting the DevSecOps entreprise reference design for the United States of America Department of Defence. Other Countries, DevSecOps
Podcast Lex Fridman Podcast Podcast hosted by Lex Fridman who researches human-centered AI, deep learning, autonomous vehicles & robotics at MIT and beyond Artificial Intelligence
Article An overview of National AI Strategies Summary of 26 countries' Artificial Intelligence strategies. Canada amongst that list. Artificial Intelligence
Article Open sourcing policy models - Australian data sharing agreement with LinkedIn FWD50 Medium Article going over how open source models are used in government to inform public policies. Artificial Intelligence, Open Source Software, FWD50
Document Finland AI Strategy Document presenting Finland's Artificial Intelligence Strategy Other Countries, Artificial Intelligence
Video Black Hat USA 2019 Keynote : Every Security Team is a Software Team Now par Dino Dai Zovi Keynote speaker from Blackhat 2019. Security, Software
Video Borrowing Brilliance: The Six Steps to Business Innovation by Building on the Ideas of Others Talk summarizing the book Borrowing Brilliance by David Murray Book Summary, Innovation
Video Mastering Chaos - A Netflix Guide to Microservices An excellent talk by Director of Operations Engineering about Microservices at Netflix Microservices, Operations, Engineering
Learning Resource AWS Certifications A host of AWS Certifications including Solutions Architecture, SysOps Administrator, DevOps Engineer, Machine Learning Speciality, Big Data, and more. Lots of online material available to study including AWS Tutorial Series and their own documentation such as the AWS Well-Architected Framework. The most popular certification is the Associate Solutions Architecture Certification and a free online course for it can be found here. Certification, Cloud, AWS, DevOps, SysOps, Big Data, Solution Architecture
Learning Resource Certifications Azure Offers a list of certifications and associated online training to prepare. Certification, Cloud, Azure, DevOps, SysOps, Big Data, Solution Architecture
Learning Resource MOOC Massive Open Online Courses (MOOCs) are free online courses available for anyone to enroll. MOOCs provide an affordable and flexible way to learn new skills, advance your career and deliver quality educational experiences at scale. Free Courses, Online Courses
Learning Resource Coursera Develop your skills with online courses, certificates and diplomas offered by the best universities and companies in the world. Free Courses, Online Courses, Certifications
Learning Resource Udemy Online learning platform aimed at professional adults and students that has more than 50 million students and 57,000 instructors teaching courses in over 65 languages. Free Courses, Online Courses
Learning Resource Khan Academy Khan Academy is a non-profit educational organization that produces short lessons in the form of videos covering a wide variety of topics. Free Courses, Online Courses
Learning Resource Canada School of Public Service - Language maintenance tools Second language maintenance tools offered by the Canada School of Public Service. Second Language, Maintenance Tools
Learning Resource Public Service Commission - Self-assessment tests Public Service Commission second language self-assessment tests Second Language, Self-assessment
Learning Resource Derek Banas Great fundamentals programming tutorials for many languages and tools including Java, PHP, Python, C++, Javascript, MySQL, and more! Tutorials, Programming fundamentals, Java, PHP, Python, C++, Javascript, MySQL
Learning Resource 3Blue1Brown Combination of math and entertainment. The goal is for explanations to be driven by animations and for difficult problems to be made simple with changes in perspective. Has videos on blockchain, and Neural Networks, for example. Math, Logic, Entertainment, Blockchain, Neural Networks
Learning Resource Brilliant Brilliant creates a culture of learning around inquiry, curiosity, and openness to failure. All courses are written with these principles of learning in mind. Has great courses from mathematical foundations to quantum computing and neural networks. Has a mobile application as well. Learning, Research, Curiosity, Openness to failure, Math, Quantum Computing, Neural Networks
Report World Economic Forum - Accelerating Workforce Reskilling for the Fourth Industrial Revolution 35% of the skills demanded for jobs across industries will change by 2020 Learning Culture, High Performing Organization, Strategy
Report Learning Culture, High Performing Organization, Strategy
Report LinkedIn Workplace Learning & Development Report 2018 Survey of approximately 4,000 professionals regarding learning and development in the workplace. "The #1 challenge for talent development is getting employees to make time for learning" Learning Culture, High Performing Organization, Strategy
Report U.S. L&D Report: 2019: Learning Trends and Benchmarks Learning trends in the workplace. Link to PDF without registration. Learning Culture, High Performing Organization, Strategy
Article HR Certification Institute - 6 Guidelines for Building a Learning Culture Learning Culture, High Performing Organization, Strategy
Article Eight Steps to Build a Learning Culture in Your Organization Learning Culture, High Performing Organization, Strategy


List of books read by the team members and used for their work. Some of the books listed have also been introduced to the team by other public servants as well as from the members of the public.

Title Author Published Publisher Language Description
Crossing the Chasm Geoffrey A. Moore 2014 HarperCollins Canada English Scaling up and technology adoption for startups
Good Strategy Bad Strategy Richard Rumelt 2011 Publisher English Clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy. A good summary of the book can be found here
Also available as an audiobook
Accelerate Nicole Forsgren, Jez Humble, Gene Kim 2018 IT Revolution English The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations
Also available as an audiobook
Project Retrospectives Norm Kerth 2001 Dorset House Publishing Company, Incorporated English
An empirical analysis of the levers of control framework Sally K. Widener 2007 Elsevier English
Implementing performance measurement innovations: evidence from government Ken S. Cavalluzzo and Christopher D. Ittner 2004 Elsevier English
Quality Software Management: Systems Thinking Gerald M. Weinberg 1992 Dorset House Publishing Company, Incorporated English Tackles the first requirement for developing quality software: learning to think correctly – about problems, solutions, and quality itself.
The Phoenix Project Kevin Behr, George Spafford, Gene Kim 2013 IT Revolution English A Novel about IT, DevOps, and Helping Your Business Win.
Part 1 available as an audiobook
The DevOps Handbook Gene Kim, Jez Humble, John Willis, Patrick Debois 2016 IT Revolution English How to Create World-Class Agility, Reliability, and Security in Technology Organizations.
Available as an audiobook
The Unicorn Project Gene Kim 2019 IT Revolution English This is a story about rebel developers and business leaders working together and racing against time to innovate, survive, and thrive in a time of unprecedented uncertainty…and opportunity.
War and Peace and IT Mark Schwartz 2019 IT Revolution English It is time to change not only the enterprise’s relationship with technology, but its relationship with technologists. To accelerate, enterprises must bring technology to the heart of their work, for just as technology is causing this disruption, it is technology that provides the solution.
Available as an audiobook
The Open Organization Jim Whitehurst, CEO RedHat 2015 Harvard Business Review Press English Successful organizations need open leadership. The world has changed. Companies that want to grow (and succeed) can’t operate in the past. The Open Organization is for leaders who want to create business environments that can respond quickly in today’s fast-paced world. It’s for those who want to encourage the best ideas, hear honest advice, and attract (and retain) the brightest talent.
Chess and the art of enterprise architecture Gerben Wierda 2015 R&A English Enterprise Architecture is the discipline of managing the complexities of the Business-IT landscape. [...] In this book, (hidden) assumptions behind the existing approaches to enterprise architecture are challenged, and a more realistic perspective that helps us battle the complexities and unpredictabilities of today’s Business-IT landscapes is described.
The Art of Business Value Mark Schwarts 2016 IT Revolution English Playful and thought-provoking, iconoclastic CIO Mark Schwartz explores what business value means, why it matters, and how it should affect your software development and delivery practices.
Available as an audiobook
A seat at the table Mark Schwartz 2017 IT Revolution English Iconoclastic CIO Mark Schwartz reveals how IT leaders must throw off the old attitudes and assumptions and claim their rightful seat at the C-suite table.
Available as an audiobook
Project to Product Mik Kersten 2018 IT Revolution English Explains why the project model is dated and suggests the Flow Framework to transition to a product based delivery model
Superforecasting: The Art and Science of Prediction Philip E. Tetlock (Author), Dan Gardner 2016 Broadway Books English Everyone would benefit from seeing further into the future, whether buying stocks, crafting policy, launching a new product, or simply planning the week’s meals. Unfortunately, people tend to be terrible forecasters. [...] What makes some people so good? And can this talent be taught?
Team Topologies Matthew Skelton & Manuel Pais 2019 IT Revolution English Focuses heavily on Conway’s Law and suggests how organizations can better manage teams within organizations.
ATD's Foundations of Talent Development: Launching, Leveraging, and Leading Your Organization's TD Effort Elaine Biech 2018 ATD Press English Top-performing companies are almost five times more likely than lower performers to have extensive learning cultures. Employees in high-performing organizations share knowledge with their colleagues at a rate four times greater than that of workers in lower-performing firms.
View this page on GitHub