2.2.4 Program Alignment Architecture This investment is guided by ESDC’s Strategic Framework under Quality. In order to maintain accurate and consistent services, ISB is committed to strengthening tools and processes to safeguard the integrity of programs, services, and operations. This investment will contribute towards ESDC global strategic objectives and ensure that the enforcement of the Acts that ESDC is responsible for is supported by effective and modern tools. In addition, the Enforcement function does not currently have a unified case management system, and instead manages work through a SharePoint site using various tracking tools.