Further Readings
Working in the open is something we should all strive to get accustomed with. As public servants, this is a unique opportunity to change our mindset and get closer to the people we work for as well as to increase the chances of reusing existing ideas and solutions instead of starting from scratch.
On the topic of reusability, which probably should be its own post, it’s important to realize that various jurisdictions have very similar needs and challenges, yet we work in isolation by default given our varied levels of responsibilities, mandates, and legislations. A few examples could be around signing in a government account (or many!), creating web forms, displaying web content in an accessible manner, etc.
There are many articles and research exploring this topic so here are a few links if you are interested. Needless to say that public administrations in general are ripe for reusing solutions and ideas to increase the quality of their services to citizens! Working in the open is essential to enable the discoverability of such reusable solutions!