2.3 Business Context
2.3.1 Business Environment
ISB maintains trust by ensuring that ESDC protects the integrity of programs, services, people and assets, and that costly errors, abuse and fraud are prevented, detected and managed.
To fulfill its mission, Integrity Operations investigates allegations of non-eligibility and non-entitlement to benefits, investigates potential SIN fraud, investigates EI fraud, and detects and refers for investigation pension fraud. Fraud detection is enhanced by the application of data analysis and predicative analytics to reconstruct or detect fraud schemes. This requires data collection, data preparation, data analysis and then the creation of the necessary compliance or enforcement reports through intelligence analysis.