Client-Centric and Client Self-Service
Deliver EA value that meets the needs of clientsin a timely manner. Clients in all levels of the organization can access architectural services, information, material, deliverables and insights through client self-service channels anytime, anywhere and with any device.
• Implemented and experimented with quick wins for streamlining the Enterprise Architecture Review Board processes; and
• Put in place a self-serve dashboard for tracking the progress of option-analysis requests.