https://www.priv.gc.ca/en/opc-actions-and-decisions/research/explore-privacy-research/2019/por_2019_ca/ Date modified: 2019-05-09 Final Report Prepared for the Office of the Privacy Commissioner of Canada Supplier Name: Phoenix SPI Contract Number: 2R008-180131-001_CY Contract Value: $66,185.51 (including HST) Award Date: 2018-10-10 Delivery Date: 2019-03-11 Registration Number: POR 055-18 For more information, please contact: publications@priv.gc.ca Prepared for the Office of the Privacy Commissioner of Canada Supplier name: Phoenix Strategic Perspectives Inc. March 2019 This public opinion research report presents the results of a telephone survey conducted by Phoenix SPI on behalf of the Office of the Privacy Commissioner of Canada. The research study was conducted with 1,516 Canadians aged 16 and older February 6-20, 2019. This publication may be reproduced for non-commercial purposes only. Prior written permission must be obtained from the Office of the Privacy Commissioner of Canada. For more information on this report, please contact the Office of the Privacy Commissioner of Canada at: publications@priv.gc.ca or at: Office of the Privacy Commissioner of Canada 30, Victoria Street Gatineau, Quebec K1A 1H3 Table of figures Figure 1: General knowledge of privacy rights Figure 2: General knowledge of how to protect privacy rights Figure 3: Concern about protection of personal privacy Figure 4: Knowledge of how new technologies affect privacy Figure 5: Views on whether businesses respect privacy rights Figure 6: Views on whether the federal government respects privacy rights Figure 7: Concern online personal information will be used to make decisions about people Figure 8: Concern online personal information will be used or stolen Figure 9: Security measures taken on mobile devices Figure 10: Body as Information: Concerns about sharing information in different scenarios Figure 11: Body as Information (over time) Figure 12: Effect of privacy practices on willingness to do business with a company Figure 13: Effect of privacy practices on willingness to do business (over time) Figure 14: Precautions taken to protect personal information Figure 15: Use of personal information for gain Figure 16: Impact of privacy breaches on willingness to share personal information Figure 17: Understanding of the Government of Canada’s use of citizens’ information Figure 18: Understanding of intelligence-gathering activities in Canada Figure 19: Understanding of sources used by Government of Canada to collect information Figure 20: Comfort with the Government of Canada sharing personal information Figure 21: Level of control over personal information being used Figure 22: Entity responsible for privacy protection Figure 23: Views on companies sharing personal information for purposes unrelated to providing a service