Business Requirements a) Flexibility across access points for learning, whether in formally structured face-to-face, hybrid and flipped, or fully online learning, and whether for certification-seeking learners, self-directed learners, community-based social learning, or open educational resources b) A cloud-based SaaS that is platform and device-agnostic, accessible by all users, including system administrators, without the need for any additional software installation. c) Cloud-based Solution that is certified in accordance with IT security requirements for the Government of Canada Security Control profile PBMM. d) The LMS complies with GoC Accessibility requirements, including full accessibility in agreement with the Accessible Canada Act and industry standards WCAG 2.1 on all technology platforms used by the solution. e) All upgrades, including regulatory updates, are provided at no additional cost. f) Create and select for use course material in both official languages, all users need to be able to toggle/switch between both official languages (English / French). g) The Solution must scale to at least 40,000 Authorized Users and allow for scalability over the lifespan of the Contract. h) Allow all users (both learners and those with special access rights) to login and use the LMS solution via web browsers on laptops/tablets/computers as well as either web browser or app on a variety of mobile devices (including Android and Apple). i) Compatibility with external 3rd party e-learning content suppliers via single sign-on. j) Multiple SaaS environments (Development, Testing and Production) hosted in a secure data center environment located in Canada k) Multi-tenancy configurations with granular access, individual branding and roles (reflecting a departmental structure of approximately 11 organizations, each with approximately 1 to 2 sub-organizations) to distinguish between functional areas, learning activities, content, and other differences identified by the Project Authority in Phase 1. l) Must allow ESDC to configure and maintain the solution as required m) Have the capacity to host over 200 different courses??, host XXXX number of Learning objects (SCORM, MP4, MP3 etc.) provide at least 1 TB of storage. n) Support a wide variety of delivery methods (e.g., classroom, virtual/online classroom, blended learning, self-paced, asynchronous online, blog, e-reference, forums, webinars, micro-learning, etc.). o) Support social learning through blogs, forums, groups sites, Communities of Practice, file sharing, etc. p) Ability to publish content from the integrated authoring tool directly to the LMS for testing and use in course. q) Product Roadmap and Releases - Based on previous product releases, the Contractor must demonstrate continuing product investment by having a minimum of two substantive product releases per year based on previous product releases. r) The Contractor must demonstrate the availability of a product roadmap. s) The Contractor must demonstrate a process that defines how the user community can propose enhancements and new features and how and when product features are decided, prioritized, developed and released.