The 2021–2024 DOSP provides the strategic direction for the GC’s integrated management of service, information, data, IT and cybersecurity. It sets out priorities and actions to accelerate our efforts. Given our shifting operating environment, we will review this document annually.
Our priorities include:
making investments so that the GC has easy‑to‑use, reliable, modern and secure IT systems, networks and infrastructure that support whole‑of‑government operations
developing and delivering services that, by design, put users first by being accessible, inclusive, secure and easy to use, and that respect privacy and choice of official language
improving data-driven decision‑making
getting the most value for the public from the data and information the GC holds
modernizing funding and procurement approaches to support more agile execution practices
acting ethically and in environmentally sustainable ways