Design services digitally from end‑to‑end to meet the Government of Canada users and other stakeholders’ needs - clearly identify internal and external users and other stakeholders and their needs for each policy, program and business service - include policy requirement applying to specific users and other stakeholder groups, such as accessibility, gender-based plus analysis, and official languages in the creation of the service - perform Algorithmic Impact Assessment (AIA) to support risk mitigation activities when deploying an automated decision system as per Directive on Automated Decision-Making - Model end-to-end business service delivery to provide quality, maximize effectiveness and optimize efficiencies across all channels