Benefits Application Delivery Benefits to clients: Client and agent centric end-to-end processing New benefits solution (Cúram) Faster response to legislation and policy changes Enhanced application process Will improve: Stability and reliability of systems Client self service Consistency and accuracy of payments and information Level of automation Benefits Application Delivery: Foundations Define user stories Build new business capabilities Configure the solution to enable readiness for benefit(s) Create a Business Rules Management Framework and Platform Create a Testing Automation Framework for benefits delivery Incorporate Integrity-by-Design