Department’s programs and services across a variety of life events. The ability to trust and use data is at the core of generating value for Canadians. However, ESDC has only scratched the surface of its data potential. Reporting on program performance is limited and siloed. Visualizations are dated and fail to leverage modern options. Forecasting is done on request rather than continuously. Data from differing parts of the organization does not always agree, and terminology is unclear causing doubt about the meaning. Executives are sometimes unsure what is trustworthy. There are delays in getting access to data to respond in a crisis. Data managers cannot quickly ascertain who has access to what data, for what purpose.