Strategic goals The overarching strategic goals of service, value, security and agility, along with the IM-IT mission statement, set the direction for the GC Strategic Plan for IM-IT. The GC is committed to: • offering responsive and innovative IM-IT services that meet business needs, enhance the end-user experience and enable digital service delivery • making smart investments that ensure high-value and cost-effectiveness • ensuring a secure, accessible and resilient enterprise infrastructure that enables the trusted delivery of programs and services • providing a connected and high-performing workforce that uses modern tools Strategic goal 1: service A responsive, open and innovative IM-IT environment supports the delivery of integrated, accessible, client-centred programs and services to Canadians and: • aligns architecture and plans to a “whole of government as one enterprise” vision • simplifies IM processes and systems to ensure that they are effective, support objectives for openness and relieve burden on GC workers • continues the enterprise-wide approach to delivering IM-IT services • adopts emerging technology to improve program and service delivery such as artificial intelligence and blockchain Strategic goal 2: value Smart investments are high in value, cost-effective, reusable, aligned with business outcomes, and: • encourage collective use of resources, tools, processes and systems • develop enterprise-wide solutions to address common business needs • ensure sustainability of IM-IT systems and infrastructure • strengthen data governance and accountabilities • adopt more agile procurement approaches, where possible Strategic goal 3: security A secure and resilient enterprise infrastructure protects information and data, enables the trusted delivery of programs and services, and: • enhances security measures to minimize risk • provides more consistent management of government networks • protects personal and sensitive information • broadens awareness of cybersecurity risks Strategic goal 4: agility An agile, connected and high-performing workforce with modern tools: • attracts and retains highly skilled and diverse IM-IT talent • provides a technologically advanced workplace that supports mobility • promotes digital literacy and collaboration • pilots new practices, processes and solutions that exploit information as a strategic asset • rethinks how data and information professionals can help meet current and future business needs