The new case management solution will provide a positive economic impact to fraud enforcement at ISB through reduced case errors and improved compliance to legal documentation requirements as indicated by fewer returned cases. Benefit Assumptions: • Implementation of the new system will enable national consistency of information contained in the system; • Integration of mapped workflows, based on a standard operating procedure, used to process the Enforcement case; • The new solution will allow better compliance with documentation requirements for use by law enforcement. • The new solution will improve compliance with legal conditions required by having quality evidence without hiding evidence that was weak as mandated in case law • One solution will eliminate the elevated risk of securing data across diverse case systems and eliminate the uncertainty as to the admissibility of evidence due to a failure in the chain of custody • The system will keep an audit trail on evidence contained in the system such that its utility in court proceedings is assured; • The case management solution will provide case selection tools for Quality Monitoring Team, management of the QC process and maintenance of corporate records for QC process; • Reporting capabilities will be increased and enable increased trend analysis capabilities; • The Commercial Of The Shelve (COTS) products are designed to be used for LE processes and should be isolated for such purposes to maintain the integrity of the evidence being presented to Court;