Develop a master data management program (planned actions) In an open and distributed operational environment such as the GC, there is a risk that business-critical data becomes redundant, inconsistent and scattered throughout the enterprise. Master data management (MDM) can be defined as the processes, governance, tools, rules and technology required to create and maintain consistent and accurate master data. It focuses on common critical data elements and establishes strong governance around them. MDM can eliminate redundancy and inconsistency of data in an organization and ensure its quality and control. It can provide a single, authoritative point of reference that can be shared by many processes and applications across the organization. It can also streamline data sharing and facilitate interoperability. TBS will work with key business owners (for example, the Office of the Comptroller General and the Office of the Chief Human Resources Officer) to establish a government-wide MDM program to formally identify standard data elements and single authoritative sources for key information domains, where appropriate.