Principle 3 - Expect Uncertainty, and Manage for It Through Iterations, Anticipation and Adaptation People like linearity: They generally like knowing what is expected of them atwork, and they like mastery of the work they do. They also like not having to think all the time because thinking is exhausting work. This has led to a trend in technology based on the belief that projects can be delivered consistently. To combat these people challenges, because change initiatives are inherently complex and uncertain, change initiatives in a business-Agile mindset need to be: • iterative: helps to ease the cognitive load that uncertainty entails. An iteration is defined as a unit of valuable work; • anticipable: based on intuition and “gut feeling,” a project team has theability to identify early warning signs that the iteration/project will not deliver value, and course-correct; and • adaptive: relates to doing something different based on a change in circumstances. An organization with a business-Agile mindset takes advantage of a change in circumstances to do things better, more quickly or with potentially greater business value and better business outcomes.